Q1. Is there any technical support available after we receive the carts?
A: Absolutely, we provide 24-hour online service at no additional cost to ensure you have all the support you need.
Q2. Do you provide CE certification and other relevant documents for customs clearance?
A: Yes, we include the CE certification and, after shipment, we will send you the Packing List
list, Commercial Invoice, and Sales Contract to facilitate smooth customs clearance.
Q3. If I want to visit your factory, how can I get in touch with you?
A: Simply send us your preferred contact number, and we will organize a detailed visit plan according to your schedule.
Q4. If there are issues with parts during the warranty period, will your company offer repair or replacement services?
A: Yes, we'll send new parts within the warranty period at no cost, excluding consumable parts and damage caused by misuse.
Q5. How long does it take for the carts to be delivered?
A: Standard carts can be delivered within 3 to 10 working days, ensuring you get your vehicle promptly.
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