Q1. Is there any technical assistance available after we receive the carts?
A: Absolutely, we offer round-the-clock online support at no extra cost, ensuring you receive the help you need whenever you need it.
Q2. Do you provide CE documents and other necessary paperwork for customs clearance?
A: Certainly, we provide CE certification. After shipment, we will promptly send you the Packing
List, Commercial Invoice, and Sales Contract required for customs clearance.
Q3. If I want to visit your factory, how can I get in touch with you?
A: Simply send us your online contact number. We will coordinate and make detailed arrangements based on your schedule.
Q4. If there are issues with parts during the warranty period, will your company repair or replace them?
A: Yes, we will provide new cart parts within the warranty period free of charge, excluding consumable parts and damage caused by misuse.
Q5. What is the delivery time for the carts?
A: Standard carts can be delivered within 3 to 10 working days, ensuring a swift and reliable service.
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