Q1. Will there be any technical support available once we receive the carts?
A: Absolutely, we offer 24/7 online support free of charge, ensuring you continuous and seamless assistance.
Q2. Do you provide CE certifications and other necessary documents for customs clearance?
A: Yes, we have CE certifications. After shipment, we will promptly send you the packing
list, commercial invoice, and sales contract required for customs clearance.
Q3. If I want to visit your factory, how can I get in touch with you?
A: Simply share your online contact number with us, and we will coordinate a detailed visit plan according to your schedule.
Q4. If there are issues with certain parts during the warranty period, will your company repair or replace them?
A: Yes, during the warranty period, we will send you new parts for free, excluding consumable parts and damage caused by misuse.
Q5. How long does it take to deliver the carts?
A: Standard carts can be delivered within 3 to 10 working days, ensuring prompt and efficient service.
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