Q1. Will we receive any technical assistance after we get the carts?
A: Absolutely, we provide 24-hour online technical support free of charge to ensure your complete satisfaction.
Q2. Do you provide CE certifications and other necessary documents for customs clearance?
A: Yes, we have CE certification. After shipment, we will promptly send you the
Packing list, Commercial Invoice, and Sales Contract needed for customs clearance.
Q3. If I want to visit your factory, how can I get in touch?
A: Simply provide us with your online contact information, and we will arrange your visit in detail according to your schedule.
Q4. If there are issues with some parts during the warranty period, will your company handle repairs or replacements?
A: Yes, we will send you new parts free of charge within the warranty period, excluding consumable parts and damage caused by misuse.
Q5. What is the delivery time for the carts?
A: Standard carts can be delivered within 3 to 10 working days.
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