Q1. Is there any technical assistance available after we receive the carts?
A: Absolutely! We provide 24-hour online support completely free of charge to ensure your satisfaction.
Q2. Do you provide CE documents and other necessary paperwork for customs clearance?
A: Yes, we do. Along with the shipment, we will send you the CE certification.
A: Additionally, we'll provide the Packing List, Commercial Invoice, and Sales Contract for smooth customs clearance.
Q3. If I wish to visit your factory, how can I get in touch with you?
A: Simply send us your contact details online, and we will coordinate a detailed visit schedule tailored to your availability.
Q4. If there are issues with certain parts during the warranty period, will your company repair or replace them?
A: Certainly! We will replace any defective parts at no cost within the warranty period, excluding consumable parts and any damage caused by improper use.
Q5. How long does it take for the carts to be delivered?
A: Standard carts can be delivered within 3 to 10 working days, ensuring quick and efficient service.
){kind=link}